Change An E-Filer's Password
To help one of your users to log back into E-Filing, you can reset their password:
Move your mouse to the lower left of the video below to pause and access other controls:
After logging into Doxpop and logging into e-filing with your credentials; find and click the "E-Filing Account Administration" link.
Next click on the user's name. (Here we selected "Second User".)
When you click on an active user (with a black shield and checkmark), the following box will be presented:
Using the highlighted section, enter the user's new password and click the [Save Password] button.
When successfully saved, you should see the message "Password reset successful!"
Last updated on 12/18/2018