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Main -> E-Filing -> E-Filing Account Administration -> changeefilerpassword

Change An E-Filer's Password

To help one of your users to log back into E-Filing, you can reset their password:

Move your mouse to the lower left of the video below to pause and access other controls:

  • After logging into Doxpop and logging into e-filing with your credentials; find and click the "E-Filing Account Administration" link.
  • Next click on the user's name. (Here we selected "Second User".)
  • When you click on an active user (with a black shield and checkmark), the following box will be presented:
  • Using the highlighted section, enter the user's new password and click the [Save Password] button.
  • When successfully saved, you should see the message "Password reset successful!"

    Last updated on 12/18/2018