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Main -> Your Account -> Canceling Account

Canceling an account

To CANCEL your Doxpop account, you will want to set the account to NOT RENEW:

  1. First you will need to login to Doxpop, then click the my doxpop tab.
  2. In the blue box labeled "My Subscriptions", you can see whether your account is:
    - Set to renew (YES) or expire (NO).
    - When your subscription plan period will end.
    - What your renewal plan is, if applicable.
  3. To cancel an account that is set to renew, click the button.
  4. Your Renewal Plan options are at the bottom of the "Edit Account" page.
  5. Uncheck the box to the left of "Renew Subscription?" to unselect it.
  6. At the bottom of the page, click the button to save your change.
    Note: If the page is requesting your address information: Set the renewal plan to the free 6 search plan, uncheck the box, and then click .
  7. You should now see that your account is set to not renew (NO) in the "My Subscriptions" section of your account page.

You can come back and reactivate your account anytime! Your username and password will be here when you need our services again!

Last updated on 6/18/2018